TELEPHONE SYSTEMS

Telephone Systems

TCW became an 3Com authorized partner in 2001 and began offering 3Com's industry-leading VoIP IP Telephony solutions to our customers. Since then TCW has risen to Silver Partner status, demonstrating our expertise in installing and supporting 3Com's voice and network solutions. TCW employs a staff of 3Com certified IP Telephony professionals who have designed and support more than 50 phone systems, and growing.

3Com is focused on offering innovative, feature-rich products and solutions that excel at low cost of acquisition and ownership. These goals drive corporate strategy, evidenced by 3Com's product roadmaps, acquisitions, and R&D investments. 3Com has six campuses, 11 R&D centers, and 94 sales and customer service offices located in 50 countries around the world. During the past two decades, 3Com's team of inventors and engineers has earned over 1,200 U.S patents with over 950 additional applications pending, more than any networking competitor. 3Com brought the industry's first IP telephony system to market in 1998. Since then, the company has deployed more than 20,000 systems and 650,000 phones worldwide, and has garnered 25 patents in voice over IP (VoIP) technology. Based on this intellectual property portfolio, 3Com has created generations of products that are consistent market share leaders

Features

• Multi-level automated attendant
• Feature-rich voicemail
• Easy to use web-based management interface
• Easy to add and move users from one location to another
• Voicemail and email integration using IMAP
• Built-in call center ACD features
• Secure and reliable Vxworks operating system
• Included call detail reporting
• Extensive suite of built-in and optional applications that enhance productivity, reduce operational expenses, and add value

There is no need to purchase add-on packages.

Other Advantanges

• Dial direct from Outlook on your computer
• Reduce toll charges by connecting branch office phones systems using IP-based WAN connections
• Ability to interface with third party applications
• Lower initial cost compared to traditional phone systems
• Lower maintenance costs compared to traditional phone systems

Demonstrations Available

TCW Computer Systems uses the 3COM NBX 100 system. We can provide demonstrations of the system in person.

For more information on 3COM NBX phone systems contact Delmar Zimmerman at dzimmerman@tcwcomputers.com or call him at 653-2700 x116.

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